Cancellation and Refund Policy

At UB Entertainment, we strive to provide excellent service to our customers. We understand that circumstances may arise that require cancellation or refund requests. This policy outlines our guidelines and procedures regarding cancellations and refunds for our services. By using UB Entertainment services, you acknowledge and agree to the terms of this policy.

1. Cancellation Policy:

1.1 Event Registrations: If you need to cancel your registration for an event organized by UB Entertainment, please notify us in writing or through the designated cancellation process provided by our registration platform. The refund eligibility and applicable fees will be determined based on the timelines outlined in the refund policy below.

1.2 Event Services: For services provided by UB Entertainment, such as event planning, coordination, and management, cancellation requests must be made in writing. The terms and conditions of cancellation, including any applicable fees or penalties, will be specified in the service agreement between UB Entertainment and the client.

2. Refund Policy:

2.1 Event Registrations: The following refund guidelines apply to event registrations:

– Full Refund: If you cancel your registration before a specified deadline, typically stated on the event registration page or confirmation email, you may be eligible for a full refund of the registration fee.

– Partial Refund: If you cancel after the specified deadline but before a predetermined cutoff date, a partial refund may be available, subject to applicable fees or penalties.

– No Refund: If you cancel after the predetermined cutoff date or fail to attend the event without prior notice, no refund will be provided.

2.2 Event Services: Refunds for event planning, coordination, and management services will be determined on a case-by-case basis, taking into account the specific circumstances and terms outlined in the service agreement between UB Entertainment and the client.

3. Processing of Refunds:

3.1 Event Registrations: Refunds for event registrations will be processed using the same method of payment used for the initial transaction. Please allow a reasonable period for processing the refund, which may vary depending on the payment provider and other factors beyond our control.

3.2 Event Services: Refunds for event services will be processed according to the terms and conditions outlined in the service agreement between UB Entertainment and the client.

4. Changes and Exceptions:

4.1 UB Entertainment reserves the right to modify this Cancellation and Refund Policy at its discretion. Any changes will be communicated through our website or other appropriate channels.

4.2 In exceptional circumstances, such as event cancellation or force majeure events, UB Entertainment may deviate from this policy and provide alternative solutions or arrangements. Such exceptions will be communicated directly to affected individuals or organizations.

5. Contact Us:

5.1 If you have any questions or concerns regarding our Cancellation and Refund Policy, please contact us at:

UB Entertainment
Address: JVS Tower, E-12/2, Sector-1, Noida – 201301 Uttar Pradesh
Email: info@ubEntertainment.in
Phone: +91 9289282849

By using UB Entertainment services, you acknowledge that you have read and understood this Cancellation and Refund Policy and agree to its terms and conditions.